Files were migrated to me - 0 files
AnsweredHello,
Files were migrated to me, but files remain at ZERO. Our IT cannot figure it out.
Thank you.
MBK
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Hi Martha,
Welcome to Box Community and glad to help!
How did you migrated these files on Box, can you please walk me through the steps you've taken?
There are a couple ways one can migrate his/her contents to Box and you can find them here.
We'll await for your reply!
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Hi Rona,
This is the message I received from IT.
As far as the migration, our policy is to do a delete /tranfer of the original account: we use the Box admin portal that creates a tranfer of all files to the indicated internal employee. So we know the transfer action occurred since you are seeing her folders, its just a question of Box restoring the files then forwarding them to you.
Thanks,
Frank
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Rona,
I was to receive files for Lesley Gran - lgran@merceradvisors.com as she retired.
Thank you for your time.
Martha
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