Deleted a bunch of files, but the space is not reclaimed

Answered

Follow

New post

Davit Ertman

• March 22, 2023 21:13

Hello,

I had quite a few files in my account that I recently deleted, but the space is not reclaimed. Others with similar issues had a script run against their account to show the proper space. Could you do that for my account as well? Thanks

0

• 

  Rona

  • March 24, 2023 21:24

  Hi Davit, 

  Welcome to Box Community and glad to help! 

  Great news! we've ran the script to correct your account storage. Doing so guarantees that the correct file or folder count is reflected in your Box account.

  To check the changes, please login to box.com >Account Settings> Storage Used.  

  Happy Weekend! 

  0

  Comment actions Permalink
• 

  N Kroeker

  • February 28, 2024 16:51

  Hello,
  could you please run a script with my account.
  I seem to have the same problem. I deleted almost all of the files but there is no space at all.
  Thanks a lot.

  0

  Comment actions Permalink
• 

  darren evans

  • March 12, 2024 12:53

  Hello,

  I'm having the same issues too.

  Are you able to help.

  thanks

  0

  Comment actions Permalink

Please sign in to leave a comment.