Wrong space size being shown

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Ben

• March 24, 2023 15:30

Hello, 

My account almost uses 4 GB space but console shows I am using 29.4 GB. Can you please correct this?

Thanks. 

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• 

  Rona

  • March 27, 2023 16:08
  • Edited

  Hi Ben, 

  Welcome to Box Community and I'm here to help! 

  We've ran the script to correct your account storage. Doing so helps correct the file or folder count is reflected in your Box account.

  To check the changes, please login to box.com >Account Settings> Storage Used.  

  Let us know if you have questions, 

  Happy Monday! 

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  Ben

  • May 08, 2024 12:22

  Hi Rona,

   

  This happened again, can you please help?

   

  thnx

   

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