When doing a FILE REQUEST - Error: There was a problem completing your request. Please try again.

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Lanica Umali

• March 24, 2023 17:18

I have been having this error for the past half an hour now. 

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  Rona

  • March 24, 2023 22:29
  • Edited

  Hi Lanica, 

  Welcome to Box Community and glad to help! 

  Our Engineering team have managed to fix this issue and can you tell us if it's working on your end now? 

  https://status.box.com/incidents/gfsffngbfsck

  We apologize for your trouble and let us know if you need help, 

   

   

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  William R Boos

  • November 02, 2023 17:22

  I'm having this problem too.  I get this same error popup when I click on File Request Enabled under the Sharing tab for a folder.

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