IOS APP Malfunction

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K

• March 25, 2023 17:04

I cannot upload multiple images via Box App on IOS device after newest app update.

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• 

  Aira

  • March 29, 2023 00:41

  Hi there,

  Welcome to the Box Community! 

  For me to check, may I please have the following: 

  • What iOS version do you have?
  • How are you exactly uploading the files?
  • Have you tried to uninstall/reinstall the app?
  • Can you also try on a different browser? 

  Looking forward in assisting you.

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  K

  • April 30, 2023 16:56

  • What iOS version do you have? 15.41
  • How are you exactly uploading the files? Normally like you are supposed to. Click the plus sign sign, select the photos from library. 
  • Have you tried to uninstall/reinstall the app? YES. Multiple times
  • Can you also try on a different browser? That makes no sense. I need to use the APP. 

  Please help to fix this ASAP - I have used Box for over 10 years and without this function it is useless. 

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