Change account email address

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Al Uy

• March 28, 2023 15:35

Can I get a contact to change my email address on my account?  

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  Al Uy

  • March 28, 2023 16:17

  Disregard my request, I was able to figure it out

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  Rona

  • March 31, 2023 21:17

  Hi Al, 

  Welcome to Box Community and glad to help! 

  Looks like you've figured it out! And if you happen to have other concerns and issues, please feel free to join in this forum. 

  We'd be happy to assist! 

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  Paul Wright

  • July 11, 2023 14:22

  How were you able to change your email address? I have a personal account (not business) but there is no option to do so.. Responses to other posts for this always say to "Add another email address", but I do not have that option. It shows my default address and my only other option is "Link personal email address". When I click on that it says I have to upgrade. I don't want to upgrade, I just want to change my default email address. 

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  Al Uy

  • July 25, 2023 12:58

  So, I was added to the Box by my customer, Fed contract, and was able to update it through my edit profile if I recall. I am not sure about the free account.  

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