Password has expire

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mus tellum

• March 29, 2023 09:45

It tells me that the password has expired. and I no longer have access to the email of the associated account

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  Rona

  • March 29, 2023 22:49

  Hi there, 

  Welcome to Box Community and glad to help! 

  Please generate a password reset email using box.com/reset and setup a new password. 

  Hope it works! 

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  mus tellum

  • March 30, 2023 09:10

  The problem is that I no longer have the email associated with the account. You should be able to change the primary email.

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  Rona

  • April 04, 2023 21:09

  Hi there, 

  Good day! 

  I opened a ticket for our Product Support team to assist with your login issue. Please keep an eye to your email as our dedicated team will be in touch. 

  Thanks for posting and stay well! 

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  Niraj Chaurasia

  • July 29, 2023 13:39

  Hi there,

  I've similar issue at hand. it says password expired. and email with which that account with box was opened is not accessible. the account user name is 'terimscgroup@gmail.com'. can you please please help me.

  Thanks

  Niraj

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