Storage used innacurate
Answered-
I'm having a similar issue - after removing all but 3 files (which total less than 6 KB) and emptying the trash bin, I still have 8.4 GB listed as being used.
After searching the help pages, it seems that there is a script that can be run by Box.com Support to reset/fix the reported storage issue.
Hopefully our posts will be noticed and the script run on our accounts!
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Hi there,
Welcome to Box Community and glad to help!
Great news! We've ran the script to correct your file and folder counts.
@Robert, nice of you to join! I did the same for you and you can both check your current storage in box.com> Account Settings> Used Storage.
Hope it helps!
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