Welcome to the new Box Support website. Check out all the details here on what’s changed.

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2 comments

  • Jacquelyn McCarty

    Hi I am having the same issue. Can a script be run to fix this? Thanks. 

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help!

    I have run the script to correct your storage counts. 

    @Jacquelyn, thanks for joining in! I've ran the script to you as well and you can both check box.com/login> Account Settings> Used storage to see that changes have been made. 

    Hope it helps, happy weekend! 

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