Box drive freezing and creating issues with random files

Completed

Follow

New post

Alejandro Rojas

• March 31, 2023 19:38

Hi,

I am trying to move a large number of files to box from another cloud service and I had those files locally in my computer so box drive can sync them.  Box has been acting weird and I cannot work with any of the files previously existing in box and it is working very slowly to update or open any file.

I am unsure if this is because of the problematic files for syncing, or if something else is going on, but it is affecting my work.

Thanks!

0

• 

  Rona

  • March 31, 2023 22:05

  Hi Alejandro, 

  Welcome to Box Community and glad to help! 

  I opened a ticket regarding your Box Drive issue and someone from Product Support will get in touch. 

  Please keep an eye to your email. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.