When saving template "Not found" error appears and am unable to save

Completed

Follow

New post

Muieen Cader

• April 03, 2023 17:56

I have tried saving a template from Word where I used the shortcuts [[c|0]] etc. Everything looks ready to go to be saved as a template, I try to save the template and I receive a message "not found" preventing me form saving the template.

1

• 

  Rona

  • April 05, 2023 21:55

  Hi Mauieen, 

  Welcome to Box Community and glad to help! 

  To get a closer look I've opened a ticket for our Product Support team. We will reach out to you shortly and please keep an eye to your email. 

  Thanks for posting! 

  0

  Comment actions Permalink
• 

  Lindsay Conlin

  • April 06, 2023 15:32

  I am having the same issue. How was this resolved?

  1

  Comment actions Permalink
• 

  Muieen Cader

  • April 06, 2023 15:33

  They still have not updated me on resolution for this problem.

  1

  Comment actions Permalink
• 

  Dairely Gonzalez

  • May 12, 2023 20:21

  Having the very same issue- some times none of my templates will show up 

  0

  Comment actions Permalink

Please sign in to leave a comment.