Can’t access Company account.

Answered

Follow

New post

Mao Hosokawa

• April 04, 2023 06:49

I've been added to company BOX account management list so should be able to access but currently my BOX account has a limitation of 10GB which means it's not company BOX account. It may be due to having created a separate business account (with 10GB limitation) before requesting company BOX account management.
Could you please let me know what needs to be done to use the company account?

0

• 

  Aira

  • April 06, 2023 09:25

  Hi there, 

  Welcome to the Box Community! 

  I would suggest to reach out to the user who added you or the main Admin in your company. They need to add you as a Manage user. 

  Thanks!

  0

  Comment actions Permalink

Please sign in to leave a comment.