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Can’t access Company account.

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Mao Hosokawa

I've been added to company BOX account management list so should be able to access but currently my BOX account has a limitation of 10GB which means it's not company BOX account. It may be due to having created a separate business account (with 10GB limitation) before requesting company BOX account management.
Could you please let me know what needs to be done to use the company account?

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    I would suggest to reach out to the user who added you or the main Admin in your company. They need to add you as a Manage user. 

    Thanks!

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