Emptied my box, still shown as nearly full

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Box User

• April 04, 2023 08:10

Hello, 

I deleted all my files and emptied the trash, but my Box still claims to be nearly full.

I could not find a way to contact support. Any link to the support page sends me to this discussion forum. 

 

Could someone maybe run the script that fixes this? Thanks in advance! 

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• 

  Aira

  • April 06, 2023 09:27

  Hi there, 

  Welcome to the Box Community! 

  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

  Let me know if you have any further questions.

  Thanks!

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  José Penáguila

  • June 23, 2023 10:04

  Hi

  I have the same problem exactly

  coauld you help me?

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