Please run script to fix storage measurement

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Evan Peck

• April 04, 2023 13:53

Dear Box Support,

Hello.  Can you please run the script on my account that gets an updated measurement of the storage being used?  It's counting previously-deleted files (that have been deleted from the trash also) against my limit.  Thank you!

Evan Peck

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  Aira

  • April 06, 2023 09:28

  Hi there,

  Welcome to the Box Community!

  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

  Let me know if you have any further questions.

  Thanks!

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  Evan Peck

  • April 06, 2023 15:03

  Aira,

  Thank you!

  Evan Peck

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