< 10 mb/s Down
AnsweredI'm pulling less than 10 mb/s download speed from Box.com (Safari, Chrome) and the Finder plugin. Upload speeds are 4x faster, ironically. Connection is 900 mb/s symmetrical. System Status is all green but this is abnormal throttling.
-
Hi Kyle,
Welcome to Box Community and glad to help!
If you are encountering problems downloading files from your Box account, we recommend you try:
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer or network
- Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (note: you may need clearance/assistance from your organization’s IT department/helpdesk to do this)
- Disabling any plugins on your browser
Hope it helps! And in case that you continue to encounter issues, please contact our Product Support team and create your ticket.
Happy Friday!
Please sign in to leave a comment.
Comments
1 comment