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ストレージの空き容量がいっぱいになっている。

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西向

ストレージの空きを増やそうとファイルを削除してるがストレージが変わりません。ストレージの空きを増やす方法があれば教えてください。

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8 comments

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  • Box User

    日本語が下手ですみません。私もこの問題ありました、ボクスには普通な問題です。ボクスのサポートはスクリプトをして、私のボクスはついに空になりました。

     

    This user is describing in Japanese that they are experiencing the common problem of their available space not updating after removing files, if someone from support could help them in the same way they helped me I think it would be great. :) 

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  • Rona
    • Edited

    Hi there, 

    Welcome to Box Community and glad to help! 

    We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

    @Box User, glad that you joined in to help translate it. 

    Moving forward, note that this community is primarily intended for English language. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated!

    Hope it helps and happy friday to you both! 

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  • Heyday Satoh
    • Edited

    I have no file on box.com currently because I deleted all of my files a couple of days ago.  But my free space is almost nothing (0.6 GB).

    > We've ran the script to correct your file and folder counts.
    Could you run the script to correct mine as well?

    If I can do it by myself, please let me know how I do anything.  TIA.

     

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  • Matsubara Kenzo

    I am facing the same problem.

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  • Toggle mk

    I'm facing a similar problem. Deleted all folders and deleted the trash.
    I made it so that there are no files or folders in the BOX, but the storage capacity does not decrease.

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  • Sakai Masatoshi

    I am facing the same problem.

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  • 山添富雄

    I'm facing a similar problem. Deleted all folders and deleted the trash.I made it so that there are no files or folders in the BOX, but the storage capacity does not decrease.

    If I can do it by myself, please let me know how I do anything. 

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  • 永島慶一

    自分もフォルダをすべて削除し、ゴミ箱も削除しましたけれど。入れた分だけ保存容量が増えてしまいます。

     

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