payment with visa

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valérie Strul

• April 06, 2023 09:58

Dear box team

Apparently you have challenges with visa. The team tried to call me but I never received any calls or missed calls from the support. I have doubt now from this issue and im afraid to have fishing emails

can you please clarify what is not working and how to proceed with my visa

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  Rona

  • April 06, 2023 22:07

  Hi Valérie, 

  Welcome to box Community and glad to help! 

  You may reach out to our Billing folks to assist with your payment issues and please open a ticket here. 

  • Billing Support at Box

  Thanks for posting! 

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