About the mail notification

We have 2 quetions about the mail notification.

Folder configuration is as bellows.

A-Folder
|--- B-Folder

When a file uploaded to "B-Folder" ,

Question1:
There are 2 cases in the title of the mail notification.
Are they both correct ?
If so , please tell me the reason.
Case1: Uploaded in "B-Folder"
Case2: Uploaded in "A-Folder"

Question2:
There are 2 cases in the mail sender of the mail notification.
Are they both correct ?
If so , please tell me the reason.
Case1: Box Updates <no reply@box.....>
Case2: Box ｱｯﾌﾟﾃﾞｰﾄ(* This is Japanese) <no reply@box.....>

PS.
We use same the mail address and the same mail server.

Rona

April 12, 2023 17:49

Hi there,

Welcome to Box Community and glad to assist!

It appears that you're now working with someone from Product Support team. Please use your current ticket to help address your email notifications concern. Meanwhile, if you have questions for this forum please let us know.

Thanks for posting!

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