Can't Upload Files and Folders to Box

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Aoi Makihara

• April 07, 2023 03:43
• Edited

I have a business account and have enough storage, but I can't upload. Why?

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  Rona

  • April 11, 2023 15:33

  Aoi, 

  Welcome to Box Community and glad to assist! 

  Please be informed that your ability to upload files varies depending on the folder owner's storage allocation. You must check if the folder owner has enough storage to house new contents in his/her folders. 

  If you happen to own the impacted folder, please check your storage allocation by going to box.com> Account Settings> Storage Used. 

  Meanwhile, if it's a collaborated folder, please reach out to the folder owner. 

  Hope it helps! 

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