BOX asking for 2 step verification suddenly

Completed

Follow

New post

Takahito Yamazaki

• April 07, 2023 04:08

Hi, I have never set up a 2-step verification for my BOX account and am now faced with a 2-step verification during login. I am unable to set up 2-step verification, as I can't log in to my account. How can I recover my account / get the 2-step verification disabled? Thanks in advance.

0

• 

  Rona

  • April 10, 2023 22:48

  Hi Takahito, 

  Welcome to Box Community and glad to help! 

  Please allow our Product Support team to help with your login issue. I created a new ticket and someone will get in touch via email. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.