Request: Please run script to reset storage

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Gustavo Lopez

• April 08, 2023 17:08

Hello Box support,

My account is displayed as near storage limit even though I've deleted all files.
I understand there's a script to correct this, so please run it for my account.

Thank you very much! I hope you have a great day. 

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  Rona

  • April 11, 2023 22:21

  Hi Gustavo, 

  Welcome to Box Community and glad to help! 

  We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

  Hope it helps! 

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  lio

  • March 06, 2024 19:25

  I'm in the same situation. I need to have the script run on my account. Thanks.

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