storage full but it is not correct

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Magnus

• April 09, 2023 03:52

Hello Box support, My account is displayed as near storage limit even though I've deleted all files. I understand there's a script to correct this, so please run it for my account. Thank you very much! I hope you have a great day.

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  Rona

  • April 11, 2023 22:27

  Hi Magnus, 

  Welcome to Box Community and glad to help! 

  We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

  Hope it helps! 

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  Box User

  • February 28, 2024 18:50

  Hello! I am also having this issue, is it possible to have the script ran on my account?

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