Download files and wont let me save

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katie Carroll

• April 10, 2023 14:31

I try to download files, they download, then wHen I try to save them, they wont let me. As in they are no longer there!

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• 

  Aira

  • April 11, 2023 23:27

  Hi there, 

  Welcome to the Box Community! 

  For me to check, may I please have the following: 

  • Steps on how you download the files
  • Have you received any error message? 
  • Does it show successful download? Would you mind providing a screen recording? 

  Looking forward in assisting you. 

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