Cancel account

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Benjamin Mauro

• April 12, 2023 18:12

I am trying to cancel my account now that the project is over, but when i click on it, it takes me to a page that says "this does not exist". How do i cancel?

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  Rona

  • April 12, 2023 22:23

  Hi Ben, 

  Welcome to Box Community and glad to help! 

  Any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can be sent to billing@box.com. A member of our team will reach out as soon as possible to assist you!

  Thanks for posting! 

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