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Windows 11 Search Sub-folders for files

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Georgina Helewa

Why doesn't box search for sub-folders in Windows 11 File Explorer. This is a key part of my job as I use Windows 11 to share our shared document with my supervisors and the company executives. I need to be able to use File Explorer as it lets me quickly open PDF to merge documents. I can use the preview pane to quickly look at a document and know what needs to be altered. I can also use the preview pane to quickly rename files based on company naming conventions that we must follow. Not being able to search subfolders is inconvenient and having to use the box web search or the box drive search is inconvenient. I'm a freelance employee, so I move around from company to company, and often times the company already has there drive set up and I would install whatever desktop version they have to my computer for easiest access of files for a couple of the above mentioned reasons. I have used google drive, and drop box. Both these shared drives allow me to search sub-folders within the drive folder with no issue. Why is Box the one that has an issue with searching sub-folders, and allowing us to customize the search options while in file explorer.

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Comments

4 comments

Date Votes
  • Rona
    • Edited

    Hi Georgina, 

    Welcome to Box Community and glad to help! 

    We'd like to gather more details regarding your search queries, please bear with me. 

    • Are you using a local Box desktop application for your Box contents? 
    • If yes, what is the current version of your  Box application? To check, go to your Control Panel> Programs> Programs and features
    • Did you try using the Box website to search for your sub-folders? If yes, did you experience the same issue? 

    We'll lookout for your reply! 

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  • Georgina Helewa

    The box desktop version I am using is 2.31.64

    Yes, I am able to search the box website for the files in sub-folders, but it is very necessary for me to be able to do so in my file explorer, since I mentioned before, it allows me to quickly find documents I need to alter, preview document in the file explorer, open it with my desktop programs (Adobe/Microsoft) and make the necessary changes.

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  • Box User
    • Edited

    PLEASE - FIND AN ANSWER!!  This has been a HUGE failure with BOX compared to other Apps like Google Drive which searches for files in subfolders using MS Explorer - Effortlessly with correct results.  What is the reason WHY Box has no capability to search??

    INSURRMOUNTABLE problem in recent YEARS in Box.

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  • Jason Carrozza

    Has this been resolved?  I have the same issue and cannot locate a solution.  Please help.

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