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Chef von der box

• April 18, 2023 14:48

Hello Box-Community,

I do not get any notifications from my box account.

I already followed https://support.box.com/hc/en-us/articles/360043696174-Troubleshooting-Issues-with-Email-Notifications but it is still not working. Is it possible that I am on the Email on suppression list? How can I check this? Opening a case with the support team does not work either.

br

Georg

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• 

  Rona

  • April 19, 2023 19:17
  • Edited

  Hi Georg, 

  Welcome to Box Community and glad to help! 

  Your email is not in our suppression list, and you  may want to identify the type of notification(s) you're unable to receive. 

  Let us know how we can help! 

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  Chef von der box

  • April 19, 2023 19:25

   

  Hi Rona,

  thanks for your answer. That are my settings:

  

  I really get nothing from box.

  Would be glad if you could help me.

  Best regards 

  Georg

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  Chef von der box

  • April 25, 2023 21:02

  No answers anymore? 🤔

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