User Storage Size issue again, not cleared after delete the folder/files

Answered

Follow

New post

David Wirawan

• April 19, 2023 11:36

Hi Can you help to run the script as per the issue solution here:

Box Support is able to run a script for specific end-users’ accounts to fix the data inaccuracy issues around user storage size.

Thank you

0

• 

  Rona

  • April 20, 2023 21:26

  Hi David, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

  Hope it helps! 

  0

  Comment actions Permalink

Please sign in to leave a comment.