Storage count error

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Box User

• April 20, 2023 09:48

My account shows that my storage is 42GB but I don't have any files on it

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  Rona

  • April 20, 2023 21:31

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

  Hope it helps! 

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