Welcome to the new Box Support website. Check out all the details here on what’s changed.

Comments

1 comment

  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This error usually appear if the files are no longer shared to you or the share link has expired. You need to contact the owner of the folder and have them share the files to you again. 

    Thanks!

    0
    Comment actions Permalink

Please sign in to leave a comment.