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Charmaine McCladdie

• April 21, 2023 16:28

Several of our staff are getting this message all of a sudden. We cannot access the files we need. Please advise asap.

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  Aira

  • April 25, 2023 08:35

  Hi there, 

  Welcome to the Box Community! 

  This error usually appear if the files are no longer shared to you or the share link has expired. You need to contact the owner of the folder and have them share the files to you again. 

  Thanks!

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