No files but consuming 8 GB of space

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Giovani Falcometa da Cunha

• April 21, 2023 16:55

Hello,

I saw some posts about the same issue. Can someone run the script that fix the space counter on my account? 

Thank you for your time.

Kind regards,

Giovani

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  Rona

  • April 24, 2023 22:57

  Hi Giovani, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

  Hope it helps! 

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  Giovani Falcometa da Cunha

  • April 25, 2023 12:40

  Hello Rona,

  Worked greatly! 

  Thank you!

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