Cannot View or download Files

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John Boscarino

• April 21, 2023 22:12

I have roughly 11 pdf files to view and download and it will not let me do either. I have called my IT department. I have relogged in. The people giving me access say I have proper permissions. Any help would be appreciated.

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  Rona

  • April 25, 2023 14:30

  Hi John, 

  Welcome to Box Community and glad to assist! 

  Looks like you're having issues with your content preview and download. Can you take a screenshot of your error and attach it in this post? 

  We'll await for your reply! 

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