Uploading is Broken

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Paul Howell

• April 23, 2023 19:53

Using up to date Mac OS Safari and Chrome.  Tried clearing cache in both browsers but uploading is broken.   Plenty of space left in my account.   Can't create a box note either.    

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  Philip C

  • April 24, 2023 22:11

  I have the same problem.  Ironically uploading on my phone is fine--just the browsers have problems.  Cannot create a new box.note either.  I believe this is is related to the April 21 authentication incident--I don't think it is fully fixed.

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  Paul Howell

  • April 24, 2023 23:08

  Uploading failed with both my work and personal box accounts...

   

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  Rona

  • April 25, 2023 22:33

  Hi Paul, 

  Welcome to Box Community and glad to assist! 

  In order to fix your upload issue, please head over to this link for the recommended troubleshooting steps. 

  Hope it helps! 

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  Paul Howell

  • April 26, 2023 09:04

  Thank you for reaching out, but the problem is not on my end.   I am using the latest versions of browsers and Mac OS.     I've tried clearing my cache and still get the error "Something went wrong with the upload. Please try again.".

  Please look into your logs for the problem.

   

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