Word Document not opening

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Valonda Sesi

• April 24, 2023 13:34

Hello, 

When I am trying to open a word document it is not working. The button I usually press is still there but has become unclickable. I have confirmed I am an editor as they are my personal box files. 

TIA!

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  Rona

  • April 26, 2023 14:10

  Hi Valonda, 

  Welcome to Box Community and glad to help! 

  Since we will need to gather more details regarding this issue. I've gone ahead and opened a new ticket and a member of our team will be assisting you. 

  Please keep an eye to your email. 

  Thanks for posting! 

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