i lost old phone number. i can't access 2-step verification

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Roger

• April 24, 2023 16:26

I lost my phone number and can't access the 2-step verification. I really need to access my account to continue my work. Can you help me log in to my account without needing a second verification?

Thank you.

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  Rona

  • April 25, 2023 21:03

  Hi there, 

  Welcome to Box Community and glad to assist! 

  I've initiate and created a new ticket regarding your login issue. Our member from Product Support team will get in touch and please keep an eye to your email. 

  Thanks for posting! 

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