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Box Note sidebar and edit options disappear

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Candace Lebel

Using Edge 112 on Windows 10 laptop, the left-hand sidebar and top row of edit buttons will periodically disappear from my Box Notes.  Restarting the browser doesn't fix it, but opening a fully functional Box Note first, and then the malfunctioning one will bring back the sidebar and top row to that one that had lost it.  What's going on?

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  • Rona

    Hi Candace, 

    Welcome to Box Community and glad to assist! 

    I've created a new ticket regarding your Box Notes issue. Rest assured that a member from Product Support team will assist you and please keep an eye to your email. 

    Thanks for posting! 

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