Mobile Download Storage 5 GB

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CBfromda253

• April 25, 2023 18:11

Hello,

 

It doesn't looks like my storage was increased by 5GB as promoted after downloading and signing into my newly created Box account. Does this take some time to update or do I need to take additional steps? Thank you.

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  Rona

  • April 27, 2023 14:41

  Hi there, 

  Welcome to Box Community and glad to help!

  You can contact our Billing team through billing@box.com to help address your issue. 

  Thanks for posting! 

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