2-Step Verification not working on my iPad or iPhone

Completed

Follow

New post

Jacqueline

• April 26, 2023 06:30

I can sign into my Box account from my PC, but when I try signing into my account from my iPhone or iPad, the 6-digit verification code I receive from my MS Authentication App is listed as invalid.

0

• 

  Rona

  • April 26, 2023 20:41

  Hi Jacqueline, 

  Welcome to Box Community and glad to assist! 

  I've created a new ticket regarding your login issue. Rest assured that a member from Product Support team will be assisting you and please keep an eye to your email. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.