Box says space used while there are no files in it

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Vitor Coutinho

• April 26, 2023 07:47

I have no files but it says I am using 30,2 GB of 50,0 GB!

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  Rona

  • April 26, 2023 20:47

  Hi Vitor, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

  Hope it helps! 

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