Can’t submit support ticket

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matthew.c.otto90

• April 26, 2023 09:55

I recently upgraded to a paid membership and have an urgent support question but the option to submit a ticket is not available. Please advise.

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  Rona

  • April 27, 2023 20:32
  • Edited

  Hi Matthew, 

  Welcome to Box Community and glad to assist! 

  Looks like you're already working with a member of our team to help address your concern through email. Please keep an eye to your email to continue working with our team. 

  Thanks for posting! 

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