Cancel my Box account

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Nara Orkusyan

• April 26, 2023 19:28

I am on Box.com and cannot figure out how to cancel my Box account.  I have had it for viwe only set up by billing company called PMRG. We stopped contract with PMRG on 08/01/2022 and no longer need the BOX. I will speculate that the account is on some type of auto-renew.  I want to cancel the account.   Please confirm as soon as possible. Thank you

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  Rona

  • April 27, 2023 16:27

  Hi Nara, 

  Welcome to Box Community and glad to help! 

  Please note that any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. A member of our team will reach out as soon as possible to assist you!

  Thanks for posting! 

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