Box Drive Space

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Mary Ross

• April 27, 2023 00:43

I recently deleted about half of the files I had in BOX and it is still showing that I am almost out of storage space and it has been a couple days since the deletion.  Could you please fix this? I know I only have about 5 GBS of information uploaded out of the 10GB of storage.

 

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  Rona

  • April 27, 2023 21:18

  Hi Mary, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

  Hope it helps! 

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  Rui Sampaio

  • July 18, 2024 13:22

  I have the same problem. I have only one folder of 1MB and can't sinc my files because BOX says I have a storage of 11,1GB.

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