Deleted Files

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Yoselin De leon- lazo

• April 27, 2023 16:59

Hello, 

If a file is accidentally deleted by a collaborator, what is the maximum time a person would have to recover a file? The account is through a university plan. I read a mention of up to 14 days for a grace period. However, what if we do not notice the deleted file until (example) 6 months later. 

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  Rona

  • April 28, 2023 22:23

  Hi Yoselin, 

  Welcome to Box Community and let me assist! 

  I opened a new ticket for our Support team to assist you and please keep an eye to your email. 

  Thanks for posting! 

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