Corrupt word file

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April 27, 2023 22:36

I uploaded my Word doc to Box and then saved my changes throughout the day but now, it's a blank file. I can see there are version changes with 1.8MB files but I need to upgrade my account to recover them.

Help!

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2 comments

Babak Youssefzadeh

April 27, 2023 22:52
BTW, it was moved to the trash for some reason. Please provide me an explanation on why that is.
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Rona

May 01, 2023 22:43

Edited
Hi Babak,

Welcome to Box Community and I'm here to help!

Looks like you're now working with our Product Support team. Please keep an eye to your email as our team will get in touch to help address your concern.

Thanks for posting!
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