false promise

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Alona D

• May 01, 2023 16:30

30GB plus 5GB more if I install the mobile app was promised to me, but i only see 10 in my account, please fix this discrepancy.

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  Rona

  • May 01, 2023 23:37

  Hi Alona,

  Welcome to Box Community and glad to help! 

  You may reach out to our Billing team for assistance, you can email them using billing@box.com.

  Thanks for posting!

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