Welcome to the new Box Support website. Check out all the details here on what’s changed.

Comments

2 comments

  • Rona

    Hi Jonathan, 

    Welcome to Box Community and glad to help!

    To get notified when someone previews or downloads your file, here's what you can do: 

    • Login to the Box website and hover to the folder.
    • Select the three dots and click Settings.
    • Scroll down to Email and Notifications Settings.
    • Click the radio button, Override default settings for this folder and all subfolders - To set custom notification preferences for the folder.
    • Lastly, you may select the notifications that you aim to receive and save changes. 

                        Previews
                        Downloads
                        Uploads
                        Deletes (selected by default)
                        Adds a comment (selected by default)

    Hope it helps! 

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  • Ultrex Ownership

    My question is when I send document signature request through box sign, can I get a notification when the intended signer opens and previews the document? Right now I only get a notification when they sign. Also, parallel to this, if I add other people to "receive a copy" who are not singers, can those people get the document as soon as it is sent? Right now what's happening is that they only get a copy after it is already signed. THANK YOU 

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