Recover deleted files from trash

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Box User

• May 02, 2023 17:27

I need to recover files that were deleted yesterday from trash, I upgraded my account to starter to get support and have not seen the option yet. Also I went to check to see if it went through and I think it automatically upgraded me again. I only meant to select the starter for $7 a month and navigating this support cycle has been a nightmare, any help would be appreciated.

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  Rona

  • May 04, 2023 23:09

  Hi there, 

  Welcome to Box Community and I’m here to help!

  It appears that you're now working with our team to address your concern regarding your deleted files. Rest assured that our team will keep in touch and please keep an eye to your email. 

  Thanks for posting! 

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