Password reset email

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Box User

• May 03, 2023 03:48

I keep trying to reset my password because it won’t let me login but the email is not sending. I have tried multiple times but I never receive the reset email.

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  Rona

  • May 04, 2023 21:14
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist! 

  To make sure you're correctly receiving your Box email(s). Please run these basic troubleshooting steps for email notification(s).

  Also, please request for another password reset link here. 

  Hope it works! 

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