Accessing Documents

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DeeAnn Toro

• May 04, 2023 21:29
• Edited

I see the files, won't allow me to open the file.   Keeps sending me back to the open or download the document.  

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  Rona

  • May 08, 2023 22:18

  Hi DeeAnn,  

  Welcome to Box Community and I'm here to help! 

  Can you attach a screenshot of your issue(s) while trying to open your affected file? And kindly attach a screenshot in this post. 

  We'd love to hear back from you! 

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